Zdeňka Rabi DipPsych, DipME

Program Manager for Value Chain Academy

Novartis - Czech Republic

Zdeňka Rabi is a highly skilled and accomplished Program Manager, currently leading the Value Chain Academy in the Czech Republic. With extensive experience across various industries, including pharmaceuticals, customer service, and non-profit organizations, she has honed her abilities in project management, team coordination, and customer relationship management. Fluent in Czech and English, with a working knowledge of Dutch, Zdeňka is adept at operating in diverse international environments, making her a valuable asset to any global organization.

At Novartis Czech Republic, she successfully manages multiple facets of the Value Chain Academy, including recruiting and managing subject matter experts and facilitators, scheduling courses, and ensuring compliance with global and regional standards. Zdeňka is also responsible for impact measurement processes and reporting on in-country activations. Her focus on ensuring that all training and learning tools are properly utilized further emphasizes her commitment to continuous professional development.

Previously, as Program Manager for Learning Beyond Novartis, Zdeňka was instrumental in setting up and managing office structures, stakeholder communications, and the onboarding of team members. She demonstrated strong leadership in ensuring that the program’s objectives were met and that vendors and partners were effectively managed. Her role also included strategic reporting and knowledge management, which helped streamline operations and improve team efficiency.

Earlier in her career, Zdeňka gained valuable experience as a Learning Experience Developer, contributing to brand recognition activities and organizing learning content translations for global initiatives. As a Team Coordinator, she supported the build-out of an enterprise capability team and played a crucial role in culture transformation through initiatives like Curiosity Month.

Zdeňka’s diverse background includes her work as a founding member and project manager of a non-profit organization, where she organized charity events, self-defense programs for children, and cultural activities. Her entrepreneurial spirit was evident in her role as the owner of Miyau in Wonderland, a company specializing in home accessories and furniture, where she managed everything from client relations to logistics and marketing.

Her early career roles in payroll services, customer care, and sales administration further solidified her expertise in handling complex administrative tasks and providing excellent customer service. Zdeňka's certifications in project management, cross-cultural communication, and various technical tools, such as DocuSign, demonstrate her commitment to ongoing learning and professional growth.

Overall, Zdeňka Rabi’s impressive career trajectory showcases her ability to lead and innovate in fast-paced, multicultural environments, consistently delivering high-quality results across multiple disciplines.


Courses

Fundamentals of Quality in Supply by Novartis Value Chain Academy and the Ghana College of Pharmacists - Cohort 1 2024
Fundamentals of Quality in Supply by Novartis Value Chain Academy and Distribution Networks - Botswana and Namibia - Cohort 2 2024
Fundamentals of Supply Chain Management by Novartis Value Chain Academy for Distribution Networks - Botswana and Namibia - Cohort 2 2024


See Facilitators Directory