Catherine Armah is a dynamic and highly skilled supply chain professional with over sixteen years of experience in logistics management. She specializes in forecasting, supply planning, logistics management information systems, warehousing, and distribution. Known for her dedication and ambition, Catherine has a proven track record of driving operational excellence and implementing innovative solutions across Ghana's healthcare supply chain landscape.
In her current role as the Head of Logistics Management Unit at the Stores, Supplies, and Drug Management (SSDM) of the Ghana Health Service, Catherine provides strategic oversight for supply chain operations at the national level. She ensures accurate forecasting and timely requisitions, collaborates with regional committees to address supply chain challenges, and drives the implementation of innovations to enhance data quality and decision-making through GhiLMIS. Catherine also leads technical support for warehouse improvement strategies, coordinates framework contracting arrangements, and monitors the availability of essential medicines and commodities, maintaining high standards of efficiency and compliance.
Previously, Catherine served as the Head of the Pharmacy Department at Sunyani Regional Hospital, where she optimized inventory management, reducing expiries by 30%, and implemented SOPs for efficient pharmaceutical services. Her leadership extended to mentoring interns, enhancing clinical services, and ensuring adherence to pharmacovigilance policies. During her tenure as Head/Manager of the Brong Ahafo Regional Medical Stores, Catherine spearheaded the accreditation of the warehouse by the FDA, introduced Last Mile Delivery logistics, and led the successful migration to GhiLMIS, significantly reducing stock expiries and increasing operational efficiency.
Earlier in her career, as Head of the Pharmacy Department at Sunyani Municipal Hospital, Catherine ensured compliance with national regulations, optimized drug inventory, and implemented quality control measures. Her contributions included leading staff development initiatives and ensuring the safe distribution and usage of medications through rigorous quality checks and pharmacovigilance practices.
Catherine’s technical and managerial expertise is complemented by her academic qualifications. She holds a Master’s in Public Health from the Catholic University of Ghana, an MSc in Supply Chain Management from Ghana Telecom University College, and a Bachelor of Pharmacy from Kwame Nkrumah University of Science and Technology (KNUST). She also has diplomas in Procurement Management and Health Safety and Management from the Institute for Professional and Executive Development, U.K., and a certificate in Health Administration and Management from GIMPA, among other certifications.
Her training includes participation in the prestigious World Bank Global Health Systems Flagship Program Core Course and specialized certifications such as the Commonwealth Pharmaceutical Association’s program on Drug and Supply Management. Catherine remains a steadfast advocate for continuous improvement in healthcare logistics, regularly attending international conferences and workshops to enhance her expertise and share her insights on best practices in supply chain management.
Catherine Armah embodies a rare blend of technical proficiency, leadership, and innovation, making her an indispensable asset to the organizations and teams she leads.
Supply Chain Management of HIV and Other Health Commodities |