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Fundamentals of Quality in Supply by Novartis Value Chain Academy and Distribution Networks - Botswana and Namibia - Cohort 2 2024

Upon the successful completion of the accredited Value Chain Academy program, participants will receive a prestigious certificate, complemented by CPD Points awarded by the Pharmacy Council of Botswana. This exceptional certification not only underscore your unwavering commitment to advancing local healthcare systems and enhancing medicine accessibility within the country but also signifies a remarkable step towards your career advancement in the dynamic field of pharmaceuticals and healthcare. The knowledge and expertise gained through this program will undoubtedly serve as a powerful asset as you navigate opportunities for growth and impact in your professional journey.

ORGANIZED BY NOVARTIS VALUE CHAIN ACADEMY IN COLLABORATION WITH  DISTRIBUTION NETWORKS - BOTSWANA AND NAMIBIA

 

The Value Chain Academy training program is meticulously curated by Novartis, in close partnership  Distribution Networks - Botswana and Namibia. Its paramount objective is to empower society by fortifying local healthcare systems and enhancing accessibility to medicines of unparalleled quality. This comprehensive educational initiative is particularly attuned to the critical sphere of the value chain, emphasizing the profound significance of quality in supply policies and processes. The program is custom-tailored for pharmacists engaged in both private and public healthcare institutions in Botswana and Namibia. Delivered via real-time online sessions facilitated by subject matter experts, it has been fostering professional growth since its inception in 2018, extending its reach to 8 nations across Africa characterized by diverse socioeconomic backgrounds.

 

DATE: 8th October to 12th December 2024

TIME: 05:30 - 06:30 PM Local Botswana Time (7:00 PM Local Time) Every Tuesday and Thursday

 

CERTIFIED AND ACCREDITED BY THE CPD CERTIFICATION SERVICE GLOBALLY

   

Endorsed with global recognition for Continuing Professional Development (CPD), the program guarantees participants access to internationally validated professional training. This credential stands as a formidable asset, facilitating their capacity to harness emerging opportunities and drive transformative impacts within their career paths

The holistic program is structured into two integral sections: "Quality in Supply" and "Supply Chain Management," with each module meticulously designed to give participants comprehensive insights and practical knowledge. Supplementing the training and learning experience are two immersive Practical Sessions, where participants can apply their learnings in real-world scenarios.

 

This part of the program focuses on QUALITY IN SUPPLY. Participants will explore the crucial role of quality in the supply chain. Through analysis and practical applications, they'll grasp factors ensuring the integrity, authenticity, and efficacy of medicines. Below are the modules to be covered:

1. Introduction to Quality in Supply: Participants will learn about the impact of poor-quality pharmaceuticals and explore various contributing factors.

2. Preventing Degradation: This module covers topics such as managing expiry dates, effective stock management, and appropriate storage conditions to prevent medicine degradation.

3. Preventing Contamination: Participants will learn about pest control, hygiene measures, and how to prevent physical damage to medicines.

4. Identity of Medicines & Falsified Medicines: This section focuses on identifying security risks associated with falsified medicines, handling returned goods, and waste management

5. Security of Medicines: Participants will gain insights into safeguarding medicines from security risks, managing returns, and proper waste management practices.

6. Foundations of Quality Management: This module covers quality management systems, personnel training, standard operating procedures (SOPs), and maintaining records.

7. Managing Problems: Participants will learn about dealing with deviations, conducting investigations, implementing corrective and preventive actions (CAPA), handling complaints, and managing recalls.

 

CASES PRACTICAL SESSION

In the Cases Practical Session, participants will engage in real-world scenarios from both the private and public sectors. They will apply their learnings from the entire program to address quality in supply and supply chain management challenges in these sectors.

The Value Chain Academy program, delivered by the Continuous Education Services (CES) platform, presents an excellent opportunity for pharmacists in Ghana to enhance their skills, contribute to improved healthcare systems, and ensure better access to quality medicine for their communities.

Overview

Course Description

Upon completion of the Value Chain Academy program by Novartis and Distribution Networks - Botswana and Namibia, participants will gain a profound understanding of value chain and quality in supply policies and processes within the healthcare industry. They will be equipped with the necessary knowledge and skills to make significant contributions to enhancing local healthcare systems and increasing access to medicine in their respective communities.


What you will learn

At the end of this training, participants are expected to know and achieve the following objectives:

i. Gain a comprehensive understanding of value chain and quality in supply policies and processes within the healthcare industry.

ii. Demonstrate practical knowledge and skills to reduce medicine wastage caused by poor planning, delivery, and storage practices, thus improving access to medicine.

iii. Identify security risks related to falsified medicines and implement measures to prevent their entry into the healthcare supply chain, building trust in the quality of products.

iv. Implement best practices to prevent contamination and ensure proper storage conditions, safeguarding the integrity of medicines.

v. Master forecasting and replenishment planning techniques to optimize supply chain efficiency and minimize stockouts.

vi. Apply effective inventory control and cycle counting practices to manage stock levels efficiently and reduce operational costs.

vii. Utilize Continuous Improvement methodologies and tools to drive positive change and enhance the overall quality of healthcare systems.

viii. Collaborate with partners to develop regionally relevant action plans and solutions, fostering standardized and strengthened local health systems for sustainable healthcare improvement.

ix. Provide post-workshop support to ensure the sustainability of knowledge and skills acquired.

x. Extend the learning to practical scenarios in both private and public sector settings, empowering participants to apply their knowledge effectively.

Course Content


Lecture Sessions

  • PM 1.0 Introduction to Value Chain Academy Program 30 Minutes
  • QiS 1.0 Introduction to Quality in Supply 60 Minutes
  • QiS 2.1 Preventing Degradation 2 Hours 30 Minutes
  • QiS 2.2 Preventing Contamination 150 Minutes
  • QiS 2.3 Falsified Medicines & Identity of Medicines 150 minutes
  • QiS 2.4 Security of Medicines 150 Minutes
  • QiS 3.1 Foundations of Quality Management 150 Minutes
  • QiS 3.2 Managing Problems 150 Minutes

Downloadables

  • VCA Cohort 2 2024 Schedule_Botswana_Namibia
  • QiS 1.0 Introduction to Quality in Supply - Summary Overview
  • QiS 1.0 Introduction to Quality in Supply - Post Share
  • QIS 2.1 Preventing Degradation - Summary Overview
  • QIS 2.1 Preventing Degradation - Post Share
  • QiS 2.2 Preventing Contamination - Summary Overview
  • QiS 2.2 Preventing Contamination - Post Share
  • QiS 2.3 Falsified Medicines & Identity of Medicines - Summary Overview
  • QiS 2.3 Falsified Medicines & Identity of Medicines - Post Share
  • QiS 2.4 Security of Medicines - Summary Overview
  • QiS 2.4 Security of Medicines - Post Share
  • QiS 3.1 Foundations of Quality Management - Summary Overview
  • QiS 3.1 Foundations of Quality Management - Post Share
  • QiS 3.1 Foundations of Quality Management - Templates
  • QiS 3.2 Managing Problems - Summary Overview
  • QiS 3.1 Foundations of Quality Management - Templates
  • QiS 3.1 Foundations of Quality Management - Templates
  • QiS 3.1 Foundations of Quality Management - Templates
  • QiS 3.1 Foundations of Quality Management - Templates
  • QiS 3.1 Foundations of Quality Management - Templates
  • VCA_Foundations of QM_Recall Returns
  • QiS 3.2 Managing Problems - Post Share
  • QiS 3.2 Managing Problems - CAPA Plan Template - Post Training share
  • QiS 3.2 Managing Problems - Deviation Template - Post Training share
  • QiS 3.2 Managing Problems - Investigation Template - Post Training share

Steps to Join Course

  • 1. Register or Login
  • 2. Confirm your email address by clicking a link from your email
  • 3. Choose course under your profession
  • 4. Click on Get Free Course
  • 5. Find your new course under My Courses
  • 6. Click on course to see contents
  • 7. Complete all Sessions and Quizes
  • 8. Download your Certificate

About Facilitators

  • 3 Courses on CES

Zdeňka Rabi

DipPsych, DipME

Program Manager for Value Chain Academy

Novartis - Czech Republic

Zdeňka Rabi is a highly skilled and accomplished Program Manager, currently leading the Value Chain Academy in the Czech Republic. With extensive experience across various industries, including pharmaceuticals, customer service, and non-profit organizations, she has honed her abilities in project management, team coordination, and customer relationship management.

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  • 2 Courses on CES

Maša Rugel

BPharm, STM

Quality Team Leader QA Operations ESO FDF

Novartis - Ljubljana, Ljubljana, Slovenia

Maša Rugel is a dedicated Quality Team Leader at Novartis, based in Ljubljana, Slovenia, with nearly four years of experience in the pharmaceutical industry.

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  • 1 Course on CES

Mahesh A.N

MSc

Expert - Third Party Quality Operations

Novartis Health Care Private Limited, India

Mahesh A. N is a seasoned Quality Expert with extensive experience in the pharmaceutical industry, currently serving as an Expert in Third Party Quality Operations at Novartis Health Care Private Limited.

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  • 3 Courses on CES

Juma Mwashuruti

AVSEC, PM, CSMP, MISMI

Associate Director, Anti Falsified Medicines Africa

Novartis, Nairobi County, Kenya

Juma Mwashuruti is an accomplished security professional with a wealth of experience in diverse security domains. His expertise encompasses a profound understanding of supply chain security, security intelligence, and the intricate realm of corporate security management.

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  • 1 Course on CES

Barbara Pozzi

BSc, MSc, MSc, RPh

Country Quality Lead, GxP Local Auditor & Country Data Integrity Lead

Novartis - Milan, Italy

Barbara Pozzi is a Quality Manager with 13+ years of experience in the pharmaceutical industry, specializing in quality assurance, GMP compliance, and data integrity. Currently working at Novartis, she leads critical quality initiatives, including GMP audits and ensuring compliance with regulatory requirements.

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  • 3 Courses on CES

Ahmed Sameh Gharieb

BA, MA

Quality Assurance Manager

Novartis - Austria

Ahmed Sameh Gharieb is a seasoned Quality Assurance Manager at Novartis – Austria, with a remarkable track record in manufacturing, continuous improvement, auditing, and quality assurance (QA).

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